Terms and Conditions

By accessing and using this website, you are deemed to have read, understood, and agreed to these Terms and Conditions. If you do not agree with these terms, you are advised to stop using our website.

This website is operated by PT Sugih Cipta Utama (SCU Solution), located at Jl. Moch Ramdan No.49A, Cigereleng, Regol District, Bandung, West Java 40253. You can contact us at [email protected].

This website serves as a digital information platform displaying the company profile, service details, coverage areas, technical insights, and avenues for initial consultation. All information on this website is provided for business introduction purposes and does not automatically constitute a binding offer.

The services we offer are tailored to the specific conditions and technical needs of the client. The availability of services, equipment, and final specifications depend on the results of an on-site assessment. Official and technical offers will only be provided through a separate proposal document.

The primary communication channel (Call-to-Action) from this website directs you to the WhatsApp platform. This conversation aims to understand your initial project needs and arrange the next steps. Discussions at this stage are exploratory and do not constitute a final agreement for project execution.

Based on the initial consultation, we may need to conduct a site survey. Survey schedule availability will be confirmed separately. Conducting a survey does not automatically obligate you to agree to a project with us, but serves as the basis for creating a solution design and cost proposal.

Any prices, cost estimates, or timeframes that may be discussed are estimates until formalized in an official proposal (quotation) or work contract. Legal obligations for project execution are only formed once the contract document or Purchase Order is agreed upon by both parties.

Our standard implementation phases include consultation, survey, solution design, equipment procurement, installation, commissioning, handover, and maintenance. Detailed procedures will follow the clauses in each respective project contract.

For the smooth running of the project, customers are expected to provide honest and accurate field condition information, grant access to installation locations, and ensure necessary permits or coordination with building management are in place.

All visual assets, logos, layouts, text, and architectural designs on this website are the intellectual property of PT Sugih Cipta Utama or its licensors. Reuse, copying, or distribution of such materials without written permission is prohibited.

Project portfolios are displayed selectively and may have details obscured for confidentiality reasons. Client names or logos are only displayed with valid permission or as long as it does not conflict with related project Non-Disclosure Agreements (NDAs).

You are prohibited from using this website for illegal acts, distributing malware, disrupting server security, performing unauthorized data extraction (scraping), or misusing the company's identity.

This website uses third-party services, including but not limited to WhatsApp, Google Maps, and Google Analytics. Links to these services are subject to their respective providers' terms of use and are beyond our control.

Although we strive to ensure all information on this website is up to date, technical errors, typographical errors, or delays in service updates may occur. We reserve the right to change service descriptions without prior notice.

To the extent permitted by Indonesian law, PT Sugih Cipta Utama is not liable for direct or indirect damages resulting from the use or inability to use this website. Liability related to project execution will be limited by and refer to the official project contract.

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of Indonesia. Any disputes arising in connection with the use of this website will be resolved through deliberation before pursuing legal action.

We may revise these Terms and Conditions at any time. Such changes are effective immediately upon publication on this page.